Verizon Wireless Outage Map (2024)

FAQs

How do I find out if Verizon is down in my area? ›

A good place to start is to simply power the device off and back on again. This can get you up and running in many cases. You'll also need to make sure Wi-Fi is enabled on the device and it's in range of the Wi-Fi network!

Dial It In: Simply dial *228 from your Verizon phone and press the call button. This number is your golden ticket to updating your towers.

Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/outage to report any service-related issue, receive alert and find helpful service- related FAQs.

The best way to find out your network coverage is to use the map above. By entering your address in the search bar, it will inform you if your area's coverage is 5G Ultra Wideband, 5G, or 4G LTE.

Measure Signal Strength

From a web browser, sign in to My Verizon as the Account Owner or Manager. Click Device overview. below the appropriate device. Allow several seconds for the test to complete.

External. Locate the red hole at the back of the router (on the left) and insert a paper clip then push for 6 seconds. The Power LED blinks briefly and flash AMBER then turn GREEN as the router resets to factory defaults.

Common reasons why the internet is not working. There can be a number of reasons for having no internet, even when the Wi-Fi symbol shows that you're connected. The most common cause is a problem with your router or modem, or a loose cable, but your internet can also fail because of a more technical reason.

Common causes of no internet connection include problems with the router or modem, incorrect DNS settings, IP address conflicts, or issues with your internet provider.

What is * 228 and why is it important? Dialing *228 + "Send" on your wireless phone updates the roaming list. By performing this update, your phone will access the Verizon Wireless network whenever possible.

Why do I keep losing My Verizon internet connection? ›

Rebooting (turning off and then back on) your router solves most Wi-Fi issues. Upon rebooting newer model routers generally select the least crowded frequencies. If you have a dual-band router like the Fios Quantum Gateway, try enabling both 2.4GHz and 5GHz.

To help improve your experience, we recommend that you enable HD Calling on capable devices. Because of obstructions indoor service can also be impacted. In these cases, we suggest enabling Wi-Fi Calling on capable devices or using a Network Extender to further improve your indoor calling experience.

Verizon Wireless Services

226 people had this problem. Posting personal info. such as your home address is against the forum's Terms of Service. Contact Customer Support (*611 from your cell phone or 800-922-0204) to report poor coverage.

If you don't want your CPNI used for the marketing purposes described above, please notify us by phone any time at 1-800-333-9956, online at www.vzw.com/myprivacy or through Customer Service at 1-800-922-0204 from Monday - Friday 7 a.m. to 11 p.m. and Saturday - Sunday 8 a.m. to 9 p.m.

Verizon Wireless Services

Contact Customer Support (*611 from your cell phone or 800-922-0204) to report poor coverage.

Check if Verizon High Speed Internet is Available to You

Please call a representative at (844) 386-5980 to confirm. Verizon High Speed Internet is available at this address. Explore plans below or call (844) 386-5980 to get started. Please enter a valid address.

Press and hold the power button for 10 or more seconds. The power button LED ring will strong blink white for 1-2 seconds to indicate the reset has been successful.

Severe weather and seasonal conditions like heavy snow, storms or even trees in bloom can also affect your coverage. These seasonal changes can make it harder for the radio signal to reach you. Physical barriers such as mountains, hills and buildings may also block the signal.