UScellular Outage Map (2024)

UScellular Outage Map (1)

The map below depicts the most recent cities in the United States where UScellular users have reported problems and outages. If you are experiencing problems with UScellular, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

UScellular users affected:

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In the last three months, how would you rate UScellular?

2.54 out of 5 1,963 ratings

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UScellular Outage Map (9)

UScellular (United States Cellular Corporation) is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states. The company has its headquarters in Chicago, Illinois.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

LocationReports
Madison, WI32
Janesville, WI13
Stoughton, WI8
Chicago, IL8
Des Moines, IA8
Stillwater, OK8
Milwaukee, WI6
Peoria, IL6
Wayne, PA6
Moline, IL6
Delavan, WI5
Tulsa, OK5
Portage, WI5
Cedar Falls, IA5
Wilmington, NC5
Oklahoma City, OK4
Waverly, IA4
Shenandoah, IA4
Verona, WI4
Omaha, NE3
Rockford, IL3
Galesburg, IL3
Portland, OR3
Joplin, MO3
Bar Harbor, ME3
Atlanta, GA3
Cottage Grove, WI3
Beaver Dam, WI2
Maryville, TN2
Solon, IA2

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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UScellular Issues Reports

Latest outage, problems and issue reports in social media:

  • UScellular Outage Map (11)Melissa aka Nana (@CBDMelissa) reported

    @UScellular Are you offering discounts to people who want to leave AT&T due to their support or OAN?

  • UScellular Outage Map (12)Woodsie 83 (@83Woodsie) reported

    @theliamnissan @ATT Ick—Just switched to USCellular. MUCH better coverage And cheaper!I’ve had experience with Verizon scamming old people into buying **** they don’t need!T-Mobile has coverage out of country!

  • UScellular Outage Map (13)NWS (@Flyordie209) reported

    @Chuckanthoine @CBDMelissa @UScellular Unless she's in Iowa or Wisconsin, she'll regret the loss in service. Lol

  • UScellular Outage Map (14)RobertH76 (@RobertAllen76) reported

    Talk to a @UScellular associate in regards to payment. I have 3 words for that guy. WHAT AN *******. Kept interrupting me while I'm trying to tell him what my issue is. 🙄🙄🙄🙄

  • UScellular Outage Map (15)Ray McCranie (@mccranie_ray) reported

    @UScellular I have been with you almost 4 years. So don't know WHY you are MAKING me SWITCH to Verizon. Your lack of Customer Service has pushed me back over to them. Waiting on them to call back to port Phones. When I go the Family goes. So thats 6 lines gone.

  • UScellular Outage Map (16)Jared Ruebush (@ruebush88) reported

    @UScellular The issue is lack of towers. Blandinsville Illinois is a black hole for cell phone signal. It’s not a phone issue it is a service issue. I have called multiple times and there is nothing ever blocking it service.

  • UScellular Outage Map (17)Cardinal_Joe (@Cardinal_Joe) reported

    @UScellular outage again. Wish I could still use @ATTHelp 😡😡😡

  • UScellular Outage Map (18)Libby✨💖 (@libby_lemon_) reported

    @UScellular I want to see if I qualify for a plan in general; we’re trying to switch from another service provider

  • UScellular Outage Map (19)Calvin 🎙🍿🏴‍☠️ (@DarthCalvin) reported

    @TheycallmejustA @UScellular AT&T will throttle your data, Verizon isn’t bad. I’m on T-Mobile now and they’re pretty good.

  • UScellular Outage Map (20)Staycationing Beach Bear (@WorldhopperVive) reported

    @TheycallmejustA @SureTexan4 @UScellular I have T-Mobile. Hubs worked for them for a number of years, they’re not bad. Had them for 11 years now.

  • UScellular Outage Map (21)J (@JP70332937) reported

    @madebygoogle Please tell me Pixel 6 Pro will be available from @TMobile directly. They have some issue with their @UScellular roaming agreements that only whitelist IMEIs originating from T-Mobile, can't BYO from Google.

  • UScellular Outage Map (22)denise whitlatch (@DeniseWhitlatch) reported

    @UScellular Yeah except service sucks in my town

  • UScellular Outage Map (23)Jared Ruebush (@ruebush88) reported

    @UScellular I would guess maybe 1000-1500 people. That’s the problem there isn’t enough people for them to worry about adding infrastructure. I know lots of people who have called and complained but it does no good. I’ve called in probably 20-25 time a year for 5 years at least

  • UScellular Outage Map (24)Robin ❤ (@robinsregan) reported

    @UScellular please don't hire people that don't kick your Customer out as soon at they walk in at 5 30 and don't even Ask what they need help with

  • UScellular Outage Map (25)NWS (@Flyordie209) reported

    Wow. Can't even buffer a 128Kbps audio stream. Must be @UScellularNo other carrier that claims coverage here has that issue.

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UScellular Outage Map (2024)

FAQs

Why is my UScellular signal so weak? ›

Adverse weather, interference from building materials or terrain, distance from your nearest cell tower, or network overload can all contribute to poor signal. Here, we'll look at some easy ways to compensate for or improve weak cell phone signal.

How many towers does UScellular have? ›

With 4,500 towers across 19 states, we help you reach areas other infrastructure providers can't.

Does UScellular offer 5G? ›

UScellular 5G uses a spectrum that isn't blocked by walls or barriers the way other carriers' 5G can be. It removes limitations and provides an uninterrupted experience from outdoors to indoors. Wherever you are — city streets, country roads or in your home — the signal is there where and when you want to use it.

What is the UScellular customer service number? ›

Why does my cellular signal keep dropping? ›

Your Android device may lose its network connection due to various reasons, including: Issues with the local mobile network operator in your area. Network issues with the Wi-Fi. Improper network settings or system settings on your Android device.

Why is my cell phone getting bad reception? ›

The primary factor that impacts your signal strength is your distance from a cell tower. The cell phone signal weakens the farther it travels, leading to poor connection. While you would have plenty of cell towers nearby in a city, the more isolated, rural areas tend to struggle for solid reception.

What carrier owns UScellular? ›

In May 2024, T-Mobile US announced it would acquire UScellular's wireless business in a deal worth $4.4 billion.

How do I update cell phone towers? ›

However, the most common method that works with many services is to turn your signal off and on again. When your phone or your signal service reboots, it will try to latch onto the nearest signal source, which may not be where it previously was.

Is US Cellular selling out? ›

("TDS") (NYSE: TDS) today announced they have entered into a definitive agreement to sell UScellular's wireless operations and select spectrum assets to T-Mobile for a purchase price of $4.4 billion, including a combination of cash and up to approximately $2 billion of assumed debt.

Did AT&T buy UScellular? ›

T-Mobile Is Buying US Cellular's Wireless Unit in $4.4 Billion Deal.

Is Verizon buying UScellular? ›

Both T-Mobile and Verizon will purchase US Cellular's operations and spectrum licenses, but the regional MVNO will get to keep all its 4,000 cell towers, which will be sold separately.

Which network uses UScellular? ›

UScellular uses its own 4G LTE and 5G networks to provide coverage. It also has roaming agreements with AT&T and T-Mobile. UScellular customers will switch to the AT&T or T-Mobile networks for service in areas where the native UScellular network doesn't have coverage.

What will happen to UScellular customers? ›

The company said it will allow U.S. Cellular customers to keep their current plans or switch to a T-Mobile plan. Both companies said that U.S. Cellular will retain 70% of its wireless spectrum and towers and will lease space on at least 2,100 additional towers to T-Mobile.

Who is the CEO of UScellular? ›

Laurent C.

Therivel (“LT”) is president and CEO of U.S. Cellular, TDS' majority-owned subsidiary.

What is 611 for UScellular? ›

To ensure uninterrupted service, please call one of our representatives at 611. We'll check to make sure service is available in your new area. If so, we'll happily update your account for you. If UScellular service isn't offered in your new location, we'll explain your options.

How can I make my Verizon signal stronger? ›

To help improve your experience, we recommend that you enable HD Calling on capable devices. Because of obstructions indoor service can also be impacted. In these cases, we suggest enabling Wi-Fi Calling on capable devices or using a Network Extender to further improve your indoor calling experience.

How do I fix a weak network signal? ›

How to fix no service or signal on a Samsung or Android phone
  1. Restart your phone. ...
  2. Turn Airplane Mode on and off. ...
  3. Manually select your network providers. ...
  4. Double check your SIM card. ...
  5. Restore your phone to its factory settings.
Feb 22, 2024

Why is my mobile signal so poor? ›

Reasons for mobile signal problems

More people using the network around you. Your distance from a signal mast. Being under thick tree cover. Bad weather.

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